tag:blogger.com,1999:blog-2293882317800655743.post7196851999187854509..comments2009-12-19T20:47:33.182-08:00krystalatworkhttp://www.blogger.com/profile/13549147846423300947noreply@blogger.comBlogger8125tag:blogger.com,1999:blog-2293882317800655743.post-14282073643904638682009-12-19T20:47:33.182-08:002009-12-19T20:47:33.182-08:00I was trying yo change flight times for myself around the same time, and ended up wasting over 200 minutes (all day time minutes none the less, because I have to call between lectures!)<br /><br />Never been that aggravated!Shoe.Galhttp://www.blogger.com/profile/04881981271618042005noreply@blogger.comtag:blogger.com,1999:blog-2293882317800655743.post-53063169823966371852009-11-11T19:28:49.990-08:002009-11-11T19:28:49.990-08:00OMG. Did you say 71 minutes? That is beyond ridiculous. I would asked for a manager and complained very loudly. You sure have a lot of patience.SeeJaneGetRich.comhttp://www.seejanegetrich.comnoreply@blogger.comtag:blogger.com,1999:blog-2293882317800655743.post-5363925129818510392009-11-11T16:16:31.172-08:002009-11-11T16:16:31.172-08:00You are really patient. I don&#39;t know if I could have hung on the phone for 71 minutes! I&#39;ve never flown WestJet, I&#39;m not even sure they fly out of Southern CA, but I will make it a point to avoid them now.Little Househttp://www.littlehouseinthevalley.comnoreply@blogger.comtag:blogger.com,1999:blog-2293882317800655743.post-41740549763537054762009-11-11T14:28:52.579-08:002009-11-11T14:28:52.579-08:00Wow, that&#39;s a loooooong time to be on hold. I would have been so frustrated!<br /><br />That being said, WestJet is usually way better than that on the customer service front, it really is just growing pains from the switch to the new system. Even at their worst they&#39;re still way more committed to their customers than Air Canada...Lisahttp://www.blogger.com/profile/13095574687714897917noreply@blogger.comtag:blogger.com,1999:blog-2293882317800655743.post-78973551154763191772009-11-11T11:34:37.664-08:002009-11-11T11:34:37.664-08:00Ugh. <br /><br />Annoying.<br /><br />I can understanding waiting on hold, but 71 minutes?? That&#39;s a little ridiculous!!!!!!Frugal Dreamerhttp://www.blogger.com/profile/01747680158738894016noreply@blogger.comtag:blogger.com,1999:blog-2293882317800655743.post-78281604301654284312009-11-11T09:52:01.885-08:002009-11-11T09:52:01.885-08:00I saw your tweets about this yesterday...brutal! So weird, since WestJet is all about the customer service.Vanessa (Last Night's Leftovers)http://last-nights-leftovers.comnoreply@blogger.comtag:blogger.com,1999:blog-2293882317800655743.post-36778299017620591222009-11-11T08:46:13.052-08:002009-11-11T08:46:13.052-08:00That is totally unlike Westjet - and I have heard similiar stories due to their new reso system.<br /><br />I&#39;d really recommend writing them an email. There is a contact us/give feedback option on their site and I am sure your feedback would be well recieved!<br /><br />They pride themselves on their customer support so feedback is imperative!Lexhttp://sweettoothblog.wordpress.comnoreply@blogger.comtag:blogger.com,1999:blog-2293882317800655743.post-86176473977632138332009-11-11T07:27:49.434-08:002009-11-11T07:27:49.434-08:00So you had to spend some time to get what you wanted...isn&#39;t that the moral of your blog? That to get places in life, you sometimes have to put things on hold and wait? I kind of think that this phonecall was symbolic.<br />But we are the instamatic generation. <br /><br />And I love WestJet...they have never treated me anything, but great!Laurahttp://www.blogger.com/profile/08719221631009201585noreply@blogger.com